Hospitality & Travel

Restaurant & Bar management software (RMS) is essential for the good running of any hospitality business. But what can it do for you? A typical RMS setup usually includes both software and hardware, such as a cash register, barcode scanner and receipt printer, depending on how your restaurant is organised. Most importantly, an RMS is a comprehensive tool that allows you to see your restaurant and its needs at a glance, which can simplify your workload on a day-to-day basis.

What are the benefits of an RMS? 

• Tracks sales and orders: so it provides you with precious data about customer preferences and behaviour, helping you analyze and predict future trends. 
•  Displays real time financial statements;
• Manages staff scheduling;
•  Accesses data through cloud;
• Can utilise a built- in customer relationship management (CRM) tool to help you build a mailing list (for email marketing, for example) or to start a reward system.

Theme park management software oversees all business operations, from ticketing and online distribution to marketing integration and point-of-sale. It enhances the guest experience with features like self-service event bookings and e-commerce shops, streamlining operations and boosting efficiency.

Amusement park managers face challenges like controlling visitor flow, monitoring customer satisfaction, increasing revenue, optimizing service delivery, and learning from customer data. Mobile apps can address these challenges by showing wait times, collecting feedback, enabling pre-ordering, and providing personalized offers through analytics.

Types of Amusement Park Apps, that can help you tech up your game:

• Wayfinding Apps: Help visitors navigate and manage wait times, improving crowd management.
• Preordering and Selling Apps: Allow pre-ordering of food and drinks, enhancing operational efficiency.
• Reservation App: Enable hotel and restaurant bookings, linking to existing reservations databases.
• Loyalty Program Apps: Offer special deals and gamification to boost customer loyalty and engagement.

Campgrounds, Parks & Recreation Management Software revolutionises the way outdoor recreational businesses operate, providing a suite of tools to simplify management processes and take guest experiences to the next level. According to recent surveys, such software solutions have seen a significant uptake, with over 70% of campground owners recognizing the importance of digital management tools for their business growth. These software platforms offer a range of benefits, including automated booking and reservation systems, simplified inventory management, and real-time monitoring of occupancy rates.
By automating repetitive tasks and integrating with online booking platforms, businesses can reduce administrative overheads by up to 50%, allowing staff to focus more on delivering exceptional guest service. Additionally, these software solutions facilitate effective communication with guests through email notifications and personalised messaging, leading to higher guest satisfaction and increased repeat bookings. With over 80% of campers using online platforms to research and book their trips, investing in Parks & Recreation Management Software is not just a competitive advantage but a necessity for businesses looking to thrive in today’s digital landscape.

Vacation Rental Software has become crucial for businesses in this niche looking to optimize their processes. It usually includes features such as property listings, online bookings and reservations, guest communication, financial administration, reporting & analytics. 

Implementing vacation rental software will not only reduce human error but will aid you in cutting administrative costs by 25% with an integrated billing and payment system. 

Enhance your travel agency’s operational capabilities and elevate customer experiences with Travelport API Integration. By seamlessly integrating this innovative solution into your systems, you unlock access to a comprehensive repository of travel content, including flights, hotels, and car rentals, all within a unified platform. With real-time data and personalized itineraries, you can streamline booking processes, optimize inventory management, and deliver unparalleled service standards. Discover how Travelport API Integration can drive efficiency and competitiveness for your travel agency.

It is proven that around 30% of the users that fail a digital payment, do not reattempt it a second time.

Payment Integration Services are crucial for businesses looking to provide a secure and quick payment experience to their customers. 

Sure, the payment can fail for a number of reasons, but as a company you have to make sure that the payment process doesn’t take too long or that it’s not overly complicated. 

The value of global mobile payments is expected to grow at a Compound Annual Growth Rate (CAGR) of 36.2% from 2023 to 2030, thus providing a safe and smooth solution for digital payments is essential for the good running of your hospitality & travel business. 

Types of Travel & Hospitality Payment Integration we’ve worked with:

• Transunion 
• Experian
• Equifax

As well as integrations and custom built software, TechQuarter provides modernization services for legacy travel & hospitality software systems. 

Say you have an outdated management software system, we can take from there and improve both its functionality as well as the UI/ UX by migrating it. We can customize it to your liking according to your current needs, making sure it’s adhering to the latest technologies. 

The problems with outdated software:

• Limited Scalability: It is harder and more costly to add new features;
• Security Risks: Third Party Security providers might not support outdated systems, the data gap can lead to data breaches that can damage the brand’s reputation;
• Reduced Adaptability: Modern software solutions can integrate a variety of software services, such as CRM, payment integrations, services for communication or customer service and the list goes on. Outdated software solutions are usually not compatible with more modern integrations.