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The short version Last week we sat down for an internal roundtable on AI with one of our client’s CTO and their VP, looking at it not just from a technology point of view but a societal one. No...
Business
The short version This custom software case study covers two field service operations: a multi-state agritech delivery network and one of the largest U.S. residential solar installers. Both ran on...
Business
A field service software requirements checklist gives every vendor the same starting point. You can then compare quotes side by side. It should cover scheduling, dispatch, and the technician app. It...
Business
Colorado's famous AI Act, the one your compliance newsletter warned you about for two years, never took effect. On May 14, 2026, weeks before its start date, Governor Polis signed SB 26-189, which...
Business
Choosing a software development partner for field service comes down to three things. Has the team built for field service before? Who will actually write the code, not just sell the project? And is...
Business
Custom field service software usually costs between $30,000 and $250,000 or more. A lean scheduling tool sits on the low end. A full platform with routing, inventory, and offline support sits on the...
Business
Predictive maintenance software uses sensor data and AI to flag equipment problems before they cause a breakdown. Field service companies use it to plan visits around real wear instead of a fixed...
Business
AI agents are showing up in field service companies in fairly ordinary ways. They answer customer questions after hours. They summarize call notes and track work hours. They also flag scheduling...
Business
Building custom field service software follows a clear sequence. Audit the operation. Define requirements. Choose a development partner. Design the system. Build it in stages. Test it against real...
