Residential Solar Installer Runs Smarter with AI

One of the largest U.S. residential solar installers was managing leads across 100+ dealer companies with no central platform, submitting utility applications manually for every job, and tracking hundreds of active installs with no way to flag risks early. We built the platform that changed all three — and it’s now the operational backbone for 600+ users across California, Texas & North Carolina.

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Client

Top U.S. Residential Solar Installer

California & Texas

Scope
Sales Portal Automations AI Ops

3 integrated modules

Active Users

580+

Across 100+ dealer companies

Apps Automated

400+

Utility submissions — ~90s each

Jobs Monitored

700+

In real time by AI, every week

Status
Live & active

Sole source of truth since Feb 2026

What We Built

A unified platform with three integrated modules

We designed and built a custom internal platform with three modules, each targeting one of these pain points directly. Together they form a connected operational infrastructure — not three separate tools.

01 Sales Portal — Operational Backbone

The Sales Portal is the operational backbone now used by 100+ dealer companies, 150+ teams, and 580+ users. Since February 2026, when the legacy CRM was decommissioned across the dealer network, it has been the sole source of truth for all lead and job management.

Key Capabilities

  • Full role hierarchy — Sales Admins, Managers, Reps, Lead Generators, Appointment Setters — each with precisely scoped permissions on what they see and what actions they can take
  • Two-step onboarding: platform admins invite dealer companies; company owners then manage their own users, teams, and roles — fully self-served
  • Lead lifecycle management: creation, assignment, appointment setting, Customer Verification, conversion to job
  • Real-time dashboard: leads and job stats, trends, payment data, and a leaderboard of the top 5 performing reps
  • Customer Verification: an SMS is sent to the homeowner to confirm the identity of their sales rep — a fraud-prevention layer built into the core flow
Since go-live: 5,000+ leads and 1,100+ jobs managed. Total across system lifetime: 8,000+ leads and 2,400+ jobs.
02 Automations — Utility Application Engine

The Automations module targets one of the most time-consuming workflows in solar operations: submitting interconnection applications to utility providers. Before this feature, the process was 100% manual. It is now automated for three of four providers in the network.

How It Works

  • Ops Manager triggers one automation from within the portal
  • The system fetches relevant job data and navigates the external utility platform automatically
  • If data is missing or something goes wrong, the system surfaces exactly where and why
  • The PM resolves the issue and restarts — the automation picks up from that point
  • Real-time status tracking and a full audit log give complete visibility throughout
Results: 400+ applications processed. SCE, PG&E, and SDG&E automated. Each submission takes approximately 90 seconds.
03 AI Ops — Intelligence Layer for Project Management

AI Ops is an AI-powered analysis and chat suite built directly into the portal. It continuously monitors active jobs for data changes and automatically runs analysis in the background — so by the time a PM opens a job, the insights are already there. No manual trigger required.

Key Capabilities

  • Automated analysis triggered by job data changes — runs in the background, always on
  • 6 configurable scenarios — structured instructions defining what the AI looks for and what role it takes
  • Client-owned scenario management — the team can create, refine, and test scenarios against real job data before deploying
  • Conversational chat — PMs can ask any question about any job and receive answers grounded in live data (risks, blockers, status, history, colleague queues)
Live figures: 700+ active jobs monitored (In Progress + On Hold). 400+ jobs analyzed automatically in a typical week. Zero manual triggers.
How We Delivered

Services & technologies

End-to-end design and engineering — from product strategy through deployment — built on a modern, production-grade stack chosen for reliability at scale.

Services provided

10 disciplines across the full product lifecycle

Product strategy & requirements

Scoping, prioritisation, and operational requirements definition across three distinct user groups

UX & UI design

Multi-role platform, real-time dashboard, mobile-aware — designed around how each user actually works

Full-stack custom development

React frontend, Node.js API, PostgreSQL — built from the ground up to the client’s operational model

Systems & third-party integration

CRM migration, external utility portal connections (SCE, PG&E, SDG&E), SMS via Twilio

Browser automation engineering

Playwright-based automation for four distinct utility provider application flows

AI & LLM integration

Scenario-based job analysis, prompt engineering, and conversational chat grounded in live operational data

Auth & fraud prevention

OTP/SMS authentication, role-scoped permissions, and Customer Verification flow for homeowner identity confirmation

QA, deployment & ongoing iteration

End-to-end testing, cloud deployment, and continuous feature development post-launch

Technologies used

Production-grade stack built for reliability at scale

Frontend
React TypeScript Tailwind CSS
Backend
Node.js REST API PostgreSQL
AI Layer
Claude API Prompt engineering Live data context
Automation
Playwright Browser automation
Auth & Messaging
Twilio SMS OTP authentication JWT
Infrastructure
AWS Docker CI/CD
External integrations
SCE portal PG&E portal SDG&E portal 💬Twilio 📋QuickBase (legacy)

Software Development Case Studies

From scale-ups to large modern enterprises, we are trusted to build systems from their initial idea to their final release and further.

1

Natural Commerce

eCommerce, Virtual Warehousing, Order Management System.

React Cypress TypeScript Tailwind .Net 6 Microsoft SQL AzureB2C
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natural commerce screenshot
2

Content Status

Content auditing & monitoring product for eCommerce.

React Cypress TypeScript Tailwind .Net 6 Microsoft SQL AzureB2C
See how we helped ContentStatus arrow yellow
ContentStatus app screenshot
3

The Registry

Web & Mobile companion app, Sports management, Tee management solution for indoor golfing.

React Cypress TypeScript Tailwind
Check out this indoor golf management app arrow yellow
the registry golf app screenshot
4

Safely – Your Personal Safety Companion

A forward-thinking start-up with a mission to enhance personal safety through real-time connectivity approached us to bring their vision to life. Their goal was to empower individuals and groups with tools that promote security and peace of mind in daily life and during emergencies.

AWS Node.JS MongoDB Flutter
Case Study: Safely arrow yellow
Safely App

See how other businesses benefit from our software development expertise.

View all our case studies arrow right

What our clients think of us

Their commitment to delivering solid, reliable solutions is unmatched. They have consistently met or exceeded expectations, and I haven’t encountered any issues that would suggest areas of improvement. That said, as with any partnership, there’s always room for growth and innovation, and I look forward to seeing how they continue to enhance their services in the future.

Cisco Aravena

VP of Technology, Suntria

5
+442

New Sales Reps Onboarded

+1,600

Appointments Scheduled

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TechQuarter is a highly skilled software delivery service provider. Their developers have a wealth of experience and knowledge building front-end solutions that are both scalable and secure. Their communication is first class, and flexibility to resolve issues and support production releases out of standard business hours to accommodate our customers is highly respected.

Group Product Manager

LittlePay

5
17,000+

Devices in Use

400+

Trusted by Mobility Partners

Thanks to TechQuarter’s work, the we have seen a significant improvement in system performance and uptime, and a reduction in cloud infrastructure costs and feature development time. The team has been timely, collaborative, and adaptive. Their proactivity and customer-centric approach stands out.

Viktor Jagar

CTO, Content Status, LLC

5
160+

Retailers Supported

35%

Average Conversions Increase

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